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Our happiness team is always here to assist.
Common queries answered
Frequently asked Questions
Each box is a curated stationery mail filled with exclusive illustrations, delivered straight to your mailbox. It includes a notebook, notepad, sticker sheet, postcards, and a personal note. Every release features new limited designs you won’t find anywhere else.
No, all sales are final. I do not accept returns, exchanges, or cancellations.
Please fill in the contact form and I’ll get back to you as soon as possible.
Yes, international shipping is available. Delivery times vary depending on the destination.
Customs fees may apply for international orders and are the customer’s responsibility.
Orders typically ship within 2-4 business days. During busy periods, it may take up to 5-8 business days. As I handle all packing and shipping myself, your patience is appreciated!
Delivery within Europe usually takes 3–10 business days after shipping. International orders take around 4–6+ weeks.
The quarterly stationery box is shipped four times a year at the end of March, June, September, and December.
Yes, you can update your address before your order is shipped by contacting me.
If your order arrives damaged, please fill in the contact form on my contact page and describe the issue clearly so I can help you.
Last chance and sale items won’t be restocked. Grab your favorites while they last!
Restocks are not guaranteed.
